Return and Refund Policy - Last Updated: May 3, 2022
Whether you want to return or refund your order, no matter the reason – we're here to help! The Consumer Defense Code defines that exchanges and returns can be carried out within 7 days in case of regret. After that period, they are free for 30 days from the date of your order. You can exchange your product for store credit, a different product or receive a refund using the same payment method.
Note, however, theexceptionsof our policy:
Discounted items are final sale and non-exchangeable or non-returnable;
Refund of subscription fee if trial period ends and cancellation is not requested in advance.
To start an exchange or return, follow these steps:
Send an email with the title "EXCHANGE OR RETURN" to [email protected] from the email used to register on our website;
Inform the products for which you want a refund;
How long does the customer take to receive the refund? 30 days
Contact information for your company in case the customer has other questions? [email protected]